Payment Failed

We’re sorry, but your transaction failed to process. 

Why did your payment fail?
Declines can happen for a variety of reasons. When we submit a charge to your bank, they have automated systems that determine whether or not to accept the charge. These systems take various signals into account, such as your spending habits, account balance, and card information like the postcode, expiration date and CVC (the 3 digit number on the reverse of your card) as well as your postcode.

Since some of these signals are constantly changing, a previously successful card might be declined in the future. Even if all of the card information is correct, and you previously had a successful payment, a future charge can still be declined by a banks overzealous fraud systems.

Finding out more information about a specific decline
We only have access to as much information as we receive from your bank about a decline. Unfortunately, most declines are generic, EG: “card declined” or “zip code incorrect”, so in general we don’t have much specific information as to why a charge was declined.

If you feel that all the card information seems correct, it is best to contact your bank, inquire for more information, and ask for future charges to be accepted from JUCRA Digital.